Wispmon was the first wisp-centric management system to incorporate billing, monitoring, mapping, sales qualification, ticketing, and work orders into a single platform. With Wispmon 4, we are first again adding full inventory management, ip management, full scale monitoring, sms capabilites, and much more.
FULLY RESPONSIVE DESIGN
Completely redesigned front end to be a flexible, modern, and fully responsive web based solution running on any device with an internet connection.
DASHBOARD DRIVEN
Easy to use, customizable dashboard with the most important items you need in plain sight.
SIMPLIFY
Our goal is to provide you the most comprehesive, fully integrated toolset available so that you can focus on growing your customer base.
SUPPORT
We are here to help you be successful and offer free tech support around the clock.
AMAZING FEATURES
BILLING
Wispmon can handle all of your billing needs. One Time, recurring, usage-based (metered), Hotspot, VOIP Provider Integration, and more.
AUTOMATION
Wispmon can provision and monitor your network and customers providing automated suspension and re-directs, usage notification, ticketing updates, SMS messaging for billing and outages, and much more. Wispmon stays in constant contact with both you and your customers informing you of important events and keeping your customers in the loop.
SALES/CRM
Wispmon tracks your customers from first call through the entire customer life cycle giving you a one-stop-shop to service and manage your customer base. Wispmon can pre-qualify your sales contacts using LOS profiling so you "know before you go" saving you money by reducing truck rolls for site surveys. We also provide you with a fully integrated customer self qualifcation form and map for your web page so customers can qualify themselves.
SCHEDULING/TICKETING/WORK ORDERS
Wispmon's fully integrated Scheduling, Ticketing, and Work Order systems allow your customer service personnel to easily diagnose, track, and schedule necessary repairs, installations, and other work needed for your business.
INVENTORY
Wispmon integrates full inventory management including vendors, purchase prices, purchase dates, serial numbers, quantities, RMA Generation and Tracking, and audit trails. Works with barcode scanners for quick input.
NETWORK MONITORING
In addition to our basic ping based monitoring, Wispmon now includes full SNMP monitoring and graphing similar to tools like PRTG or Cacti.
MAPPING AND NETWORK VISUALIZATION
Wispmon was the first to integrate geo-spatial capabilities including mapping of every customer and network component so you can get an instant view of not only where your customers and equipment are, but their up/down status, signal strengths, and other information you want to show. Additionally, our capabilities include LOS Profiling, Viewshedding, Census Tract and Block-group referencing, and more!
OTHER FEATURES
Wispmon performs almost every function you need to manage the day to day operations of your organization. Here are just a few more features. Call us to get a demo and a full featureset.
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